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User review of TMetric Time Tracker

The best tracking tool on market

- by Jordan Sanders

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

*The Desktop app's accuracy & how it detects if I have been away from my machine
* Quick of use, Google Chrome extension, free up to 5 users.
*Integration with so many other products

TMetric makes it easy to keep track of how much time you spend on each task. It really helps me manage my deadlines and daily tasks.

What aspects are problematic or could work better?

I really don't have any complaints about the software.

What features/services would you like to see in future versions of this product?

Maybe some more integrations

What specific problems in your company were solved by this product?

TMetric is the easiest option for me to have the detail of the time I spent in my tasks. I work with Trello and is as easy as click a button when I start and click again when I finish. I don't even need to set the task title, TMetric does it for me. And if I forgot to stop the timer (what it happens too much), it warns me and let me fix the timer.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Time Doctor

Why did you decide to change it?

We needed more integrations

Are you satisfied with the change?

absolutely

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It assists us to do accurate billing.
  • It enables us to meet deadlines and targets.

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Real-time monitoring
5
amazing
Inactivity monitoring
5
amazing
Reports
5
amazing
Live chat monitoring
3
ok
Interactions
5
amazing
Web usage
5
amazing
Work time tracking
5
amazing
Keystrokes recording
4
very good