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User review of TMetric Time Tracker

Great time tracking app

- by Alena Snetkova

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

This is a really great time tracking tool with a wide range of useful features. I like its detailed reports and integration with Trello and G Suite.

What aspects are problematic or could work better?

I don't think that it's a serious problem, but sometimes a web service is unavailable for a very short time, nevertheless, as soon as service is alive again, the time adds automatically.

What features/services would you like to see in future versions of this product?

Maybe somewhen in the future, an effort could be made to make some sort of an easy task/project selection/new entry upon start/stop operation, to make things even easier.

What specific problems in your company were solved by this product?

Time tracking. We are now able to make detailed reports to clients with really little effort and almost no time spent and use these reports while invoicing.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Timely

Why did you decide to change it?

TMetric is more interesting for us as it has a lot of integrations.

Are you satisfied with the change?

Sure!

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to protect confidential business data.
  • It assists us to do accurate billing.
  • It enables us to meet deadlines and targets.

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Email monitoring
5
amazing
Real-time monitoring
5
amazing
Inactivity monitoring
4
very good
Reports
5
amazing
Live chat monitoring
3
ok
Social media monitoring
3
ok
Interactions
4
very good
Web usage
5
amazing
Internet filters
3
ok
Work time tracking
5
amazing
Keystrokes recording
4
very good
Messages supervision
3
ok
Blacklisting websites
3
ok