What are the best aspects of this product?
This is a really great time tracking tool with a wide range of useful features. I like its detailed reports and integration with Trello and G Suite.
What aspects are problematic or could work better?
I don't think that it's a serious problem, but sometimes a web service is unavailable for a very short time, nevertheless, as soon as service is alive again, the time adds automatically.
What features/services would you like to see in future versions of this product?
Maybe somewhen in the future, an effort could be made to make some sort of an easy task/project selection/new entry upon start/stop operation, to make things even easier.
What specific problems in your company were solved by this product?
Time tracking. We are now able to make detailed reports to clients with really little effort and almost no time spent and use these reports while invoicing.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Computer Software
Did your company use a different software before this one?
Yes
What software did you use before?
Timely
Why did you decide to change it?
TMetric is more interesting for us as it has a lot of integrations.
Are you satisfied with the change?
Sure!
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
no
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