User review
of Tokeet
Terrible Software
-
by Mitchell Fawcett
USER SATISFACTION
RECOMMENDATION Never
1 out of 7
COST EFFICENCY Awful
1out of 7
OVERALL IMPRESSION very poor
1out of 5
EASE OF USE mediocre
2out of 5
CUSTOMER SUPPORT very poor
1out of 5
PROS & CONS
What are the best aspects of this product?
Ease of layout and seemingly lots of functions, you do get stung as each function then costs you
What aspects are problematic or could work better?
Terrible customer service. Allows double bookings!! Would never recommend to anyone.
What features/services would you like to see in future versions of this product?
Better customer service
What specific problems in your company were solved by this product?
We need a channel manager to operate and not allow double bookings which Tokeet disc
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Hospitality
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to manage guest reservations
PRICING & COSTS
What was the cost of implementing this product?
£160 but also have to recently pay £700 to rehouse guest because of double booking
How long is your contract with the vendor?
Unlimited
