Useful for routing and monitoring of the delivery business

What are the best aspects of this product?

Helpful for properly handling our resources. It helps us create a routing plan for our delivery staff and lets us track them while on the road. It is very intuitive too. We only need to encode customer data into the platform, such as their address. We only need to make a few clicks when the orders are up since the tool itself matches the orders to the right delivery staff. This means the platform links order to an available delivery staff who is situated nearest to the recipient. This is an excellent benefit in terms of fuel economy as well.

What aspects are problematic or could work better?

The estimated time of arrival feature should be enhanced. Our staff often have some problem with such feature. Although, the platform is terrific as a whole for our delivery operations.

What specific problems in your company were solved by this product?

This tool is a big help in terms of adequately routing our delivery operations. As a result, the same number of delivery staff can complete more deliveries today. Moreover, the platform provides a reliable monitoring system. This is useful in quickly making actions for unanticipated circumstances.

Are you a current user of this product?

No