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User review of Tovuti

Great Customer Service and Product

- by Candace Mitchell

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The product is user friendly once you have received some training which they provide, along with exceptional customer service!

What aspects are problematic or could work better?

There are a couple features we are needing that are not provided, however they are working on them for us now!

What features/services would you like to see in future versions of this product?

They are currently working on new updates for our company as we speak!

What specific problems in your company were solved by this product?

We needed a good platform for our employees to watch videos and get training.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Construction

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

FEATURE DETAILS

Learning

Blended/Hybrid Learning
4
very good
Online Learning
4
very good
Offline Learning
4
very good
Course Catalog
4
very good
Self-Paced
4
very good
Self-Registration
4
very good

Student Management

Student Portal
4
very good
Student Self-Service
4
very good
Student Tracking
4
very good

Advanced Features

Certification Management
5
amazing
Certification Tracking
5
amazing
Classroom Management
3
ok