User review
of Tovuti
User Friendly Layout
-
by Matthew Knowlton
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Tovuti has a user friendly layout and is easy to navigate for our customers. It also has all of the features we could hope for (webinar, customer forum, resource library, course creation feature, etc)
What aspects are problematic or could work better?
I wish that the layout were more customizable.
What features/services would you like to see in future versions of this product?
I would like to see improvements on the admin side to make edits and additions easier to make.
What specific problems in your company were solved by this product?
With this product we are able to provide content in a much more effective and efficient way. Our knowledge retention rates and proficiency levels have increased since we began using Tovuti. We are able to utilize the webinar feature, resource library, and user forum to share more information and communicate more effectively with our customers.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
51-100 Employees
What is your industry?
Medical Devices
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
LearnWiseGo
Why did you decide to change it?
It was very difficult to operate both on the user and admin sides. It was also 3x as costly for an annual subscription than Tovuti.
Are you satisfied with the change?
100%
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
PRICING & COSTS
What was the cost of implementing this product?
$2,000
What is your total annual cost for using this product?
$11,000
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
Yes, I would rather not say
