TradeGecko Pros and Cons

What are the best aspects of this product?

So far, the platform performs fairly well. It offers helpful features such as filters, quick search, as well as exporting information capability.

What aspects are problematic or could work better?

One of the biggest issues we encountered using this software is the email address used to send invoices or invitations to our customers. Our company has many sales representatives but all of the messages they send to recipients use only one email address. Typically, recipients are less likely to open their emails especially if it comes from unknown email address. I also had to explain to most of them, especially the new customers, why they receive emails like that. So we would really appreciate if TradeGecko will let each software user send invitations or invoices using their own email address. It would also be nice if they remove the little gray bar with "show 50 items" located at the bottom of the page or just put it somewhere else so the information at the bottom line of the page will not be covered.

What specific problems in your company were solved by this product?

We are using this software to deal with our shipping process, which is very convenient. Aside from that, our customers are able to place their orders with so much ease.

Are you a current user of this product?

Yes