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Trainn Review

Trainn
Our score: 8.0 User satisfaction: 98%

What is Trainn?

Trainn is a unified Customer Education platform for SaaS companies of all sizes to onboard and train customers, at scale, using product videos, a self-serve video hub, and a dedicated customer training academy.

Trainn has a video authoring tool that lets you effortlessly create branded, high-quality, and interactive product tutorials and training courses in multiple languages. You can deliver them to customers through various channels anywhere and anytime. The platform allows you to embed product videos on websites, pages, applications, knowledge bases, help centers, and social media platforms.

You can also build a centralized and customized video hub or learning academy where customers can access personalized product tutorials, training programs and courses, and assessments based on their profiles. Moreover, Trainn provides comprehensive analytics and insights about your customer education and training efforts and strategies.

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Overview of Trainn Benefits

Effortless Product Video Creation

Trainn enables the creation of professional-quality and engaging tutorials or how-to videos of your SaaS products with minimal effort. Its built-in video authoring software is loaded with tools that permit you to build and customize product videos and training courses easily. You can instantly record your computer screen and all the step-by-step actions you perform via the Chrome plug-in.

You’ll also modify and enhance your product videos with the slide-by-slide video editor to make them more comprehensible, appealing, and interactive. It allows you to trim, blur, and annotate videos; add subtitles, scripts, and voice-overs in different languages; and apply your business branding. The video editor permits converting texts or scripts into voice-overs automatically and using a collection of human accents, voices, and paces.

Omnichannel Customer Education

With Trainn, you can rapidly and effectively educate your customers with on-demand product videos wherever they are. You can add explainer, walkthrough,  how-to, and tutorial videos to product tours, websites, applications, newsletters, chatbots, help centers, and social media platforms by just copy-and-pasting embed codes. 

Trainn allows you to organize and share product videos through centralized and customized video hubs. These are standalone pages or libraries where you can publish product videos that help new customers get acquainted with your products, answer customers’ frequently asked questions, or persuade prospects to buy your products.

Personalized Learning & Training

You can improve your B2B SaaS customers’ learning experiences by creating a unified and structured online academy without writing code. You can use this LMS academy to build, organize, and distribute product tutorials, training programs, courses, and certifications in various languages around the world. Moreover, the training courses and learning materials can be personalized depending on customers’ profiles.

Customers can take trainings, courses, and lessons at their own pace. They’ll also be able to interact with peers and experts in forums and communities to discuss lessons and seek assistance in resolving problems. You’ll help customers use your products for their own benefit and enhance their current knowledge and skills. This reduces churn rate and improves customer lifetime value and retention revenue.

Analytics & Insights

Trainn lets you gain clear and complete analytics and insights on your customer education and training strategies. You can track which users are watching your videos, what specific videos they’re watching, and how long they’re watching. The platform also allows you to analyze learners or audiences’ video engagement, course progress, and behaviors. Plus, integration with your existing tools allows you to monitor and measure the ROI of your education and training initiatives.

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Overview of Trainn Features

  • Video Authoring System
  • Chrome Plug-in
  • Slide-by-Slide Video Editor
  • Automated Voice-Overs
  • Code Embeds
  • Video Hub
  • Learning Academy
  • Personalized Courses
  • Assessments
  • Certifications
  • Customized Learning Portals
  • Forums & Communities
  • Multiple Supported Languages
  • Analytics & Insights
  • Revenue Attribution
  • Integrations

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Trainn Position In Our Categories

Keeping in mind businesses have specific business-related wants, it is prudent that they steer clear of picking an all-encompassing, ideal software solution. Having said that, it is almost impossible to try to chance on such a software system even among recognizable software solutions. The clever thing to undertake can be to set down the several significant aspects that need research like important features, packages, technical skill competence of staff, business size, etc. After which, you must do your research to a full extent. Read some of these Trainn review articles and scrutinize the other software solutions in your list more closely. Such comprehensive research makes sure you take out unsuitable software products and subscribe to the system which meets all the benefits your company requires to achieve growth.

Position of Trainn in our main categories:

TOP 200

Trainn is one of the top 200 Learning Management Systems (LMS) products

If you are interested in Trainn it may also be beneficial to check out other subcategories of Learning Management Systems (LMS) listed in our base of B2B software reviews.

There are well-liked and widely used solutions in each software group. But are they necessarily the best fit for your company’s unique needs? A trendy software application may have thousands of customers, but does it offer what you need? For this reason, do not blindly spend on popular systems. Read at least a few Trainn Learning Management Systems (LMS) reviews and mull over the factors that you wish to have in the software such as the cost, main tools, available integrations etc. Then, choose a few systems that fit your needs. Check out the free trials of these platforms, read online reviews, get clarifications from the vendor, and do your homework meticulously. This exhaustive research is sure to assist you choose the finest software application for your company’s specific requirements.

How Much Does Trainn Cost?

Trainn Pricing Plans:

Free Trial

Free

$0

Studio

$99/month

Premium

Contact vendor

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What are Trainn pricing details?

Trainn Pricing Plans:

Free Trial

Free

$0

Studio

$99/month

Premium

Contact vendor

Trainn is offered based on a pay-as-you-grow business model. Here are the available enterprise pricing plans you can choose from.

Free – $0/month

  • 10 Learners
  • 3 Collaborators
  • Video links and embeds
  • Unlimited video creations
  • Quick video creator
  • Walkthrough videos
  • Text-to-Speech converter
  • PDF-to-Video converter
  • Video-based analytics & insights

Studio – $99/month

  • 500 Learners
  • 100 Collaborators
  • Video collections (video pages/libraries)
  • All features in Free Plan, Plus:
  • Custom branding
  • Custom domain
  • Voice-overs in multiple languages
  • User-based analytics
  • Integration with Intercom and YouTube

Premium – by quote

  • 5,000 Learners
  • Unlimited Collaborators
  • Omnichannel video distribution
  • All features in Studio Plan, Plus:
  • Self-service video hub
  • SEO-friendly video pages
  • Integrations via Webhooks and Zapier
  • Video downloads
  • Export videos to PDFs
  • Google Analytics
  • SSO authentication
  • Learning & Training Academy
    • Personalized LMS academy
    • Unlimited courses
    • Assessments
    • Certifications
    • Lesson notes & comments
    • SSL certificates
    • Advanced learner/audience analytics

Learn more about Trainn’s custom pricing by getting in touch with them here.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you choose to get a Learning Management Systems (LMS) it’s vital not only to see how professionals rank it in their reviews, but also to discover whether the real users and businesses that use these solutions are indeed content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Trainn reviews across a vast range of social media sites. The data is then featured in a simple to digest way showing how many customers had positive and negative experience with Trainn. With that information available you should be prepared to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish
  • Arabic

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Trainn?

Trainn integrates with:

  • Google Analytics
  • Intercom
  • YouTube
  • CRM and marketing platforms
  • CSM tools
  • Help desk software
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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