All-around translation platform

What are the best aspects of this product?

The best thing about Transifex is its support for a wide array of documents for uploading to the system. Aside from that, their support team is also commendable because they are always prompt in their replies to queries. They make sure that they resolve our issues well before closing our tickets and they do that quickly too.

What aspects are problematic or could work better?

Training time for our translators was long because they had difficulties navigating the app. However, once they finished the entire translation and synchronization processes, they already knew how to move around the platform without assistance. Lately, I have noticed that Transifex pages are slow to load. This is especially noticeable when I am deleting a file and it can be quite annoying. Also, the loading bar stops at 50% then vanishes once the action is completed.

What specific problems in your company were solved by this product?

Our organization uses Transifex for all our translation needs.

Are you a current user of this product?

Yes