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User review of Tribe

The most comprehensive community platform at an extremely efficient pricing

- by Monica Dhiman

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Here are the important elements that I like:

1. Using the CSS of the community site, it can be changed to match the look and feel of your main site. In fact, it can be used to merge with the navigation structure (header and footer) of the primary site.

2. Pluggable widgets that allow you to pick a component of the community and embed in your product. For example, you can add discussions under a category listing of your site.

3. Extensive app store that has many valuable apps (SEO app and virtual currency apps are my favourites).

4. Integrations with many popular apps (social log-in, Hubspot, Markets, etc.).

5. Finally, the design -- it is modern, beautiful, and intuitive.

What aspects are problematic or could work better?

Perhaps the membership directory could be improved so that members can search each other.

What features/services would you like to see in future versions of this product?

They could work on adding a job board as well.

What specific problems in your company were solved by this product?

Customer engagement and feedback collection.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What is your total annual cost for using this product?

$6000

Did you get any discount for this product? How much?

10%

FEATURE DETAILS

Communication

Status Updates
5
amazing
Instant Messaging
4
very good
Activity Feed
5
amazing
Notifications
5
amazing
Comments and Voting
5
amazing
Discussions
5
amazing
User Directory
4
very good
Online Status of Coworkers
5
amazing

Content Management

File Sharing
4
very good
Tagging
5
amazing
Knowledge Base
4
very good
Surveys
4
very good

Productivity Tools

Task Management
4
very good
Calendar
5
amazing
Search
5
amazing
Mobile
5
amazing

Administration

Moderation
5
amazing
User, Role, and Access Management
4
very good
Performance and Reliability
5
amazing