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User review of TriNet

One of the best HR tools

- by Sibyl

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

TriNet is a very cost-efficient solution that makes available for us a great number of services. We appreciate that they are always ready to assist when we have issues or queries. They are also very receptive to our feedback and continue to work to improve their product. We love how they make things easy for us, including the enrollment process and H-1B applications.

What aspects are problematic or could work better?

Its interface could be improved in terms of user-friendliness. In particular, the time off section needs to be redesigned to give more focus on the time for which the employees can file for vacation. It should also clearly indicate the remaining hours for PTO and for sick leave separately. The TriNet marketplace is also a little difficult to navigate. If they could provide tutorial sessions for users, that would be of great help.

What specific problems in your company were solved by this product?

TriNet allows us to save a lot of time and resources. It helps us efficiently deal with legal concerns, H-1B applications, and open enrollment, among others. It also helps us manage various types of employees and HR administrative tasks.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.