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User review of Troop Messenger

A tool you cannot miss

- by Rosy Joe

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It has proactive features that are capable enough to meet our requirements with changing market trends.

What aspects are problematic or could work better?

There haven't been any such issues that I've come across.

What features/services would you like to see in future versions of this product?

It is already a complete tool yet with that said I would look forward to its advanced future versions.

What specific problems in your company were solved by this product?

We are no more bounded to use more tools to handle our operations since Troop Messenger is a complete tool we just using this tool only.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

5$

What is your total annual cost for using this product?

35$

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

15%

FEATURE DETAILS

Communications

Instant Messaging & Chat
5
amazing
Email
4
very good
Web Conferencing
4
very good
Audio/Video Conferencing
4
very good
Corporate Contact Base
3
ok
Alerts & Notifications
5
amazing
Call Routing
5
amazing
Call Forwarding
4
very good
Call Recording
4
very good
Voicemail & Greeting
4
very good
Social Network
5
amazing
Mobile App
5
amazing
User, Role, and Access Management
4
very good

Collaboration

File Sharing
5
amazing
Uploads
5
amazing
Discussions & Tagging
5
amazing
Audit & Versioning
4
very good

Platform

Performance & Reliability
5
amazing
Reporting & Analytics
5
amazing
Customization
4
very good
Mobile
5
amazing
Support
5
amazing
Security
5
amazing