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User review of Troop Messenger

An effective team communication tool

- by john smithgeek

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It's super easy to start using and is great for shared documents where you need to have multiple people providing input and updates. I like that two people can be simultaneously communicate on a screen without a problem.

What aspects are problematic or could work better?

It's good, but more features to be added

What features/services would you like to see in future versions of this product?

Video Conferencing

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

FEATURE DETAILS

Communications

Instant Messaging & Chat
4
very good
Audio/Video Conferencing
3
ok
Mobile App
4
very good

Collaboration

File Sharing
4
very good
Uploads
4
very good

Platform

Performance & Reliability
4
very good
Reporting & Analytics
4
very good
Customization
4
very good
Mobile
4
very good
Support
4
very good
Security
4
very good