User review
of Troop Messenger
Apt tool for business chat
-
by Rajiv Sinha
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Acceptable
4out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Using Troop Messenger you can hold business meetings, webinars, sales promotions, etc.
What aspects are problematic or could work better?
There are no such aspects as problematic in this tool
What features/services would you like to see in future versions of this product?
I see that it has all the required features alongside a few unique features. So, I am just waiting to see more unique features getting added in the future.
What specific problems in your company were solved by this product?
I’ve unsubscribed from Zoom since I can hold the business meeting with Troop Messenger.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Market Research
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2C
PRICING & COSTS
What was the cost of implementing this product?
Less than 100$
What is your total annual cost for using this product?
Less than 999$
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
Yes 15%
FEATURE DETAILS
Communications
Instant Messaging & Chat amazing
5
Email amazing
5
Phone, Cloud PBX & VoIP very good
4
Web Conferencing very good
4
Audio/Video Conferencing very good
4
Corporate Contact Base very good
4
Alerts & Notifications amazing
5
Call Routing amazing
5
Call Forwarding amazing
5
Call Recording very good
4
Social Network very good
4
Mobile App amazing
5
User, Role, and Access Management amazing
5
Collaboration
File Sharing amazing
5
Uploads amazing
5
Discussions & Tagging amazing
5
Comments & Voting amazing
5
Centralized Storage very good
4
Platform
Performance & Reliability amazing
5
Reporting & Analytics amazing
5
Customization very good
4
Mobile amazing
5
Support amazing
5
Security amazing
5
API/Integrations amazing
5
Internationalization very good
4
