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User review of Troop Messenger

Best chat app

- by Angela

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like that Troop Messenger has a lot of features that I can use for our team's file sharing and communications needs, including Burnout, Flagging, Global Search, Forkout, Mute conversations and even Screen Share!

What aspects are problematic or could work better?

I wish we're able to delete whole chats because otherwise, we need to click on each message to delete and that takes too much time.

What specific problems in your company were solved by this product?

We're able to access chats and files even from staff who have already left. Even when they've been activated, it helps us retrieve the history of chats, crucial documents and links that we need for future client support.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.