User review
of Troop Messenger
Best communication tool
-
by Ram Mohan
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
No matter where remote workers are stationed, communication will be simple because of Troop Messenger's lack of latency issues. In contrast to other solutions, onboarding new staff is easy and doesn't involve a lengthy procedure. One of its many benefits is the security protocols it uses, which has led several domains to use it as its official communication platform.
What aspects are problematic or could work better?
None in particular; in fact, I prefer Troop Messenger's for its functionalities.
What features/services would you like to see in future versions of this product?
Troop Messenger has got every feature that is required for office communication, so I am just expecting a few more unique features.
What specific problems in your company were solved by this product?
Regardless of the number of employees in the organization, group calls have become simple, intuitive, and filled with features that make communication simple.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
E-Learning
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Microsoft Teams
Why did you decide to change it?
The main issue we have is that messaging is used for communication so frequently. Troop Messenger allowed us to stop utilising the monotonous and start using it for audio and video chats, which means the team no longer needs to use other channels for communication. Staying there will cut down on time spent switching between apps.
Are you satisfied with the change?
Of course I am
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
PRICING & COSTS
What was the cost of implementing this product?
3$
What is your total annual cost for using this product?
789$
Did you get any discount for this product? How much?
25%
FEATURE DETAILS
Communications
Instant Messaging & Chat amazing
5
Email amazing
5
Web Conferencing amazing
5
Audio/Video Conferencing amazing
5
Corporate Contact Base amazing
5
Alerts & Notifications amazing
5
Call Routing amazing
5
Call Forwarding amazing
5
Call Recording amazing
5
Voicemail & Greeting amazing
5
Multi-Level IVR amazing
5
Social Network amazing
5
Mobile App amazing
5
User, Role, and Access Management amazing
5
Collaboration
File Sharing amazing
5
Uploads amazing
5
Discussions & Tagging amazing
5
Audit & Versioning amazing
5
Comments & Voting amazing
5
Centralized Storage amazing
5
Platform
Performance & Reliability amazing
5
Reporting & Analytics amazing
5
Customization amazing
5
Mobile amazing
5
Support amazing
5
Security amazing
5
API/Integrations amazing
5
Internationalization amazing
5
