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User review of Troop Messenger

Best tool in the market

- by Rahul Mishra

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

There are no restrictions on message history, secure file sharing, advanced search filters, image slideshow, the ability to add the most often used conversations to flagging, and elegant and efficient mobile apps.

What aspects are problematic or could work better?

Since we can't afford to use a problematic application, Troop Messenger was chosen as our official communication tool.

What features/services would you like to see in future versions of this product?

This tool appears to have all the required features, therefore unless there is an evolution, I can't ask for new features to be added to it.

What specific problems in your company were solved by this product?

I can't believe how much time we spent using popular tools for work, which are popular just for the brand name attached to it. I won't be using any other tool with my team after discovering Troop Messenger because it takes team communication to a whole new level.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

2.5$

What is your total annual cost for using this product?

Based On Employee

How long is your contract with the vendor?

Less than 1 year

Did you get any discount for this product? How much?

15%

FEATURE DETAILS

Communications

Instant Messaging & Chat
5
amazing
Email
5
amazing
Web Conferencing
5
amazing
Audio/Video Conferencing
5
amazing
Alerts & Notifications
5
amazing
Call Routing
5
amazing
Call Forwarding
5
amazing
Fax
5
amazing
Auto Receptionist
5
amazing
Call Recording
5
amazing
Voicemail & Greeting
5
amazing
Social Network
5
amazing
Mobile App
5
amazing
User, Role, and Access Management
5
amazing

Collaboration

File Sharing
5
amazing
Uploads
5
amazing
Discussions & Tagging
5
amazing
Audit & Versioning
5
amazing
Comments & Voting
5
amazing
Centralized Storage
5
amazing

Platform

Performance & Reliability
5
amazing
Reporting & Analytics
5
amazing
Customization
5
amazing
Mobile
5
amazing
Support
5
amazing
Security
5
amazing
API/Integrations
5
amazing
Internationalization
5
amazing