User review
of Troop Messenger
Easy to use
-
by Maanav Raj
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Despite Troop Messenger being delivered with multiple features still, it is easy to use.
What aspects are problematic or could work better?
As of now, I didn’t find any problems with this tool.
What features/services would you like to see in future versions of this product?
It already has all the required features, but I am hoping to see more unique features with its future release.
What specific problems in your company were solved by this product?
Our team can communicate with each other and other teams seamlessly.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Marketing and Advertising
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
What was the cost of implementing this product?
30$
What is your total annual cost for using this product?
780$
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
15%
FEATURE DETAILS
Communications
Instant Messaging & Chat very good
4
Email very good
4
Web Conferencing very good
4
Audio/Video Conferencing amazing
5
Corporate Contact Base very good
4
Alerts & Notifications amazing
5
Call Routing amazing
5
Call Forwarding amazing
5
Auto Receptionist very good
4
Call Recording very good
4
Mobile App amazing
5
User, Role, and Access Management amazing
5
Collaboration
File Sharing amazing
5
Uploads amazing
5
Discussions & Tagging very good
4
Audit & Versioning very good
4
Comments & Voting amazing
5
Centralized Storage amazing
5
CMS & Content Analytics very good
4
Platform
Performance & Reliability amazing
5
Reporting & Analytics amazing
5
Customization very good
4
Mobile amazing
5
Support amazing
5
Security amazing
5
API/Integrations amazing
5
Internationalization very good
4
