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User review of Troop Messenger

Excellent team communication tool

- by Hebah Patel

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Conducting all the channels of communication our teams are working effectively. I would start client conferences and hold online training sessions and workshops using this platform without moving from the UI.

What aspects are problematic or could work better?

None are problematic. It is an excellent team communication tool

What features/services would you like to see in future versions of this product?

At this point, I am satisfied with it so I don’t have anything to suggest

What specific problems in your company were solved by this product?

My team is utilizing the office work effectively since eventually ended up more time working on multiple tools

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

60$

What is your total annual cost for using this product?

1090$

Did you get any discount for this product? How much?

15%

FEATURE DETAILS

Communications

Instant Messaging & Chat
5
amazing
Email
5
amazing
Phone, Cloud PBX & VoIP
5
amazing
Web Conferencing
5
amazing
Audio/Video Conferencing
5
amazing
Corporate Contact Base
5
amazing
Alerts & Notifications
5
amazing
Call Routing
5
amazing
Call Forwarding
5
amazing
Fax
5
amazing
Auto Receptionist
5
amazing
Call Recording
5
amazing
Voicemail & Greeting
5
amazing
Multi-Level IVR
5
amazing
Social Network
5
amazing
Mobile App
5
amazing
User, Role, and Access Management
5
amazing

Collaboration

File Sharing
5
amazing
Uploads
5
amazing
Discussions & Tagging
5
amazing
Audit & Versioning
5
amazing
Comments & Voting
5
amazing
Centralized Storage
5
amazing
CMS & Content Analytics
5
amazing

Platform

Performance & Reliability
5
amazing
Reporting & Analytics
5
amazing
Customization
5
amazing
Mobile
5
amazing
Support
5
amazing
Security
5
amazing
API/Integrations
5
amazing
Internationalization
5
amazing