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User review of Troop Messenger

Good IM tool for start-ups

- by Rosetta

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I like that Troop Messenger is easy to use and endorse to our teams. It's also intuitive. I'm able to find my way around and utilize all functions, thanks to its online tutorials. I began with the free version before subscribing. It felt natural for me to upgrade because of the good feedback we received from our teams and clients. Being able to do collaborative projects between vendors and clients are also a great help.

What aspects are problematic or could work better?

It might be a popular request to enable more native integrations with the apps that we're already using.

What specific problems in your company were solved by this product?

Our team's turnaround time has increased a lot. Troop Messenger helps us share notes and make calls internally as well as with external clients for a very affordable rate.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.