What are the best aspects of this product?
I like the most about this tool is its simple use and easy to understand interface. All chat supportive features are well-designed to be used and understood by any new user. Few of the team collaboration features include:
• One-on-one messaging
• Voice-video call
• Fork-out ( a feature that sends a single message to multiple users and multiple users at once.)
• Burnout- a private conversation, chat window.
• Screen share
What aspects are problematic or could work better?
Though I didn’t find much, support of third-party app integration to the Troop Messenger would make the tool more outstanding.
What features/services would you like to see in future versions of this product?
We are looking for a feature which could organise, manage and track all our project related tasks to have seamless and uninterrupted project workflows. This feature in the to-do list has been scheduled for the next version release.
What specific problems in your company were solved by this product?
It is quite necessary for us to keep them informed on the project statuses at regular intervals. With the help of Troop Messenger’s Orange Member feature, we were able to make them a part of our organisation by adding them to this application to chat with them, in order to provide better transparency.
Are you a current user of this product?
No
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
51-100 Employees
What is your industry?
Computer Software
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
both B2B & B2C
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