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User review of Troop Messenger

Instant and Faster Team Messaging Tool!

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like the most about this tool is its simple use and easy to understand interface. All chat supportive features are well-designed to be used and understood by any new user. Few of the team collaboration features include:
• One-on-one messaging
• Voice-video call
• Fork-out ( a feature that sends a single message to multiple users and multiple users at once.)
• Burnout- a private conversation, chat window.
• Screen share

What aspects are problematic or could work better?

Though I didn’t find much, support of third-party app integration to the Troop Messenger would make the tool more outstanding.

What features/services would you like to see in future versions of this product?

We are looking for a feature which could organise, manage and track all our project related tasks to have seamless and uninterrupted project workflows. This feature in the to-do list has been scheduled for the next version release.

What specific problems in your company were solved by this product?

It is quite necessary for us to keep them informed on the project statuses at regular intervals. With the help of Troop Messenger’s Orange Member feature, we were able to make them a part of our organisation by adding them to this application to chat with them, in order to provide better transparency.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

FEATURE DETAILS

Communications

Instant Messaging & Chat
5
amazing
Email
5
amazing
Phone, Cloud PBX & VoIP
5
amazing
Audio/Video Conferencing
5
amazing
Corporate Contact Base
5
amazing
Alerts & Notifications
5
amazing
Call Recording
5
amazing
Mobile App
5
amazing
User, Role, and Access Management
5
amazing

Collaboration

File Sharing
5
amazing
Uploads
5
amazing
Discussions & Tagging
5
amazing
Audit & Versioning
5
amazing
Comments & Voting
5
amazing

Platform

Performance & Reliability
4
very good
Support
5
amazing
Security
5
amazing
API/Integrations
5
amazing
Internationalization
5
amazing