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User review
of Troop Messenger
Nice for office communications
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Ease of sharing files across users.
Reach each employee privately.
What aspects are problematic or could work better?
N/A
What features/services would you like to see in future versions of this product?
Integration with google drive.
What specific problems in your company were solved by this product?
Faster communication.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
Trial/Demo only
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Automotive
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
FEATURE DETAILS
Communications
Instant Messaging & Chat very good
4
Email ok
3
Phone, Cloud PBX & VoIP amazing
5
Fax ok
3
Mobile App very good
4
Collaboration
File Sharing very good
4
Uploads very good
4
Discussions & Tagging mediocre
2
Platform
Performance & Reliability ok
3
Customization ok
3
Mobile very good
4
Support amazing
5
Security very good
4
