- Home Communications Software Troop Messenger Outstanding communication tool
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User review
of Troop Messenger
Outstanding communication tool
-
by Ankita Dutta
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Troop Messenger is compatible with air-gap network
What aspects are problematic or could work better?
I didn’t see any problem with it
What features/services would you like to see in future versions of this product?
I am just looking forward to its future upgrades
What specific problems in your company were solved by this product?
Communication between multiple branches or units became easy which aided us in leading operational excellence.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Market Research
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
What was the cost of implementing this product?
15$
What is your total annual cost for using this product?
750$
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
15%
FEATURE DETAILS
Communications
Instant Messaging & Chat amazing
5
Email very good
4
Phone, Cloud PBX & VoIP amazing
5
Web Conferencing amazing
5
Audio/Video Conferencing amazing
5
Corporate Contact Base very good
4
Alerts & Notifications amazing
5
Call Routing very good
4
Call Forwarding very good
4
Fax ok
3
Call Recording very good
4
Voicemail & Greeting very good
4
Social Network amazing
5
Mobile App amazing
5
User, Role, and Access Management very good
4
Collaboration
File Sharing amazing
5
Uploads amazing
5
Discussions & Tagging amazing
5
Audit & Versioning very good
4
Comments & Voting amazing
5
Centralized Storage amazing
5
Platform
Performance & Reliability amazing
5
Reporting & Analytics very good
4
Customization very good
4
Mobile amazing
5
Support amazing
5
Security amazing
5
API/Integrations amazing
5
Internationalization amazing
5
