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User review of Troop Messenger

Perfect tool for remote working

- by Kushal Naveen

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

You will not face any latency issues that are common with its contemporaries.

What aspects are problematic or could work better?

I've never had a nasty experience using Troop Messenger, and the service has exceeded my hopes.

What features/services would you like to see in future versions of this product?

Troop Messenger was chosen since it is a complete tool with all necessary features.

What specific problems in your company were solved by this product?

For teams within larger enterprises or smaller businesses, Troop Messenger is fantastic. It can be used without any technical knowledge. Employees from non-technical backgrounds found it simple to access at our office, unlike our previous work chat app. Therefore, I'll leave it to your judgment to determine how intuitive this tool is.

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Architecture & Planning

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

23

What is your total annual cost for using this product?

435

Did you get any discount for this product? How much?

15

FEATURE DETAILS

Communications

Instant Messaging & Chat
5
amazing
Email
5
amazing
Phone, Cloud PBX & VoIP
5
amazing
Web Conferencing
5
amazing
Audio/Video Conferencing
5
amazing
Corporate Contact Base
5
amazing
Alerts & Notifications
5
amazing
Call Routing
5
amazing
Call Forwarding
5
amazing
Fax
5
amazing
Auto Receptionist
5
amazing
Call Recording
5
amazing
Voicemail & Greeting
5
amazing
Multi-Level IVR
5
amazing
Social Network
5
amazing
Mobile App
5
amazing
User, Role, and Access Management
5
amazing

Collaboration

File Sharing
5
amazing
Uploads
5
amazing
Discussions & Tagging
5
amazing
Audit & Versioning
5
amazing
Comments & Voting
5
amazing
Centralized Storage
5
amazing
CMS & Content Analytics
5
amazing

Platform

Performance & Reliability
5
amazing
Reporting & Analytics
5
amazing
Customization
5
amazing
Mobile
5
amazing
Support
5
amazing
Security
5
amazing
API/Integrations
5
amazing
Internationalization
5
amazing