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User review of Troop Messenger

The best solution for remote as well as hybrid work.

- by Navtej Bose

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Troop Messenger is a tool that empowers the users, no matter whatever the complexities are in the team communication, it will assist you in sorting every aspect.

What aspects are problematic or could work better?

It is the best tool and everything is working fine.

What features/services would you like to see in future versions of this product?

Despite the questions being different, my answer will be the same, it is the best tool, and it has all features.

What specific problems in your company were solved by this product?

Our team communication and collaboration have improved.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Education Management

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

1$

What is your total annual cost for using this product?

28$

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

15%

FEATURE DETAILS

Communications

Instant Messaging & Chat
4
very good
Email
4
very good
Web Conferencing
3
ok
Audio/Video Conferencing
4
very good
Corporate Contact Base
4
very good
Alerts & Notifications
5
amazing
Call Routing
4
very good
Call Forwarding
4
very good
Call Recording
4
very good
Mobile App
5
amazing
User, Role, and Access Management
4
very good

Collaboration

File Sharing
5
amazing
Uploads
5
amazing
Discussions & Tagging
5
amazing
Audit & Versioning
4
very good

Platform

Performance & Reliability
4
very good
Reporting & Analytics
4
very good
Customization
4
very good
Mobile
5
amazing
Support
5
amazing
Security
4
very good
API/Integrations
4
very good