What are the best aspects of this product?
it is designed to do edi transactions and it can do EDI
What aspects are problematic or could work better?
Customer service is horrible
What features/services would you like to see in future versions of this product?
Custom er service
What specific problems in your company were solved by this product?
EDI
Are you a current user of this product?
Yes
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Consumer Goods
Did your company use a different software before this one?
Yes
What software did you use before?
Lingo
Why did you decide to change it?
to integrate with SAP B1
Are you satisfied with the change?
No! We wish that we never used the product. Total Regret.
They do not support their product. If you have an issue with the product, and then the same issue happens again, then they will charge you for fixing the same exact problem again. Do not use this company, they
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
How did using this product affect your business goals?
What was the cost of implementing this product?
thousands of dollars
What is your total annual cost for using this product?
thousands
Did you get any discount for this product? How much?
no
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