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User review of TurboTax

An excellent tax preparation solution

- by Elaina

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I am able to file taxes online, which is very convenient. I also love the quality of support. They are very reliable. So far, I have a great experience using this tool.

What aspects are problematic or could work better?

There was one time when the IRS reached out to me via mail because of a missing form. It happened only once (and hopefully won't happen again) but still quite disappointing.

What specific problems in your company were solved by this product?

The instructions given are very clear, straightforward, and easy to understand, making it easy to file taxes.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.