An excellent tax preparation solution

What are the best aspects of this product?

I am able to file taxes online, which is very convenient. I also love the quality of support. They are very reliable. So far, I have a great experience using this tool.

What aspects are problematic or could work better?

There was one time when the IRS reached out to me via mail because of a missing form. It happened only once (and hopefully won't happen again) but still quite disappointing.

What specific problems in your company were solved by this product?

The instructions given are very clear, straightforward, and easy to understand, making it easy to file taxes.

Are you a current user of this product?

No