Helpful when doing complicated tax returns. A worthy investment.

What are the best aspects of this product?

It allows me to import W-2s and the previous year's tax return. Also, it got really effective features for finding errors in the tax returns. On top of that, we never miss a deduction, credits or errors because it runs a final check over our federal and state returns.

What aspects are problematic or could work better?

It is by far the most expensive tax preparation solution I have ever come across. It charges $39.99 for filing state returns which is insanely high. They do offer a free version but it can only be used for simple returns. It cannot be used for filing like the regular 1040. Aside from the cost, it is also a bit hard to use. Electronic filing of tax returns using this tool is quite complex because it keeps on providing diagnostics.

What specific problems in your company were solved by this product?

It basically helps us do our taxes. It is costly but offers a lot of perks. First, it is very easy to use. In fact, it is by far the easiest tax solutions I have ever used. Second, it's intuitive. Third, it allows us to take advantage of credits and deductions. Lastly, there's a free version for basic jobs.

Are you a current user of this product?

No