Limited functionalities but it do the basic job fairly well

What are the best aspects of this product?

If you are a US citizen and has a single stream of income with one W-2 form, this tool would be of huge help. But if you have more than one source of income and don’t have W-2 document, this tool may not be the best choice. It would be better if you just go to a lawyer or tax consultant or use software that can do the job.

What aspects are problematic or could work better?

As what has been mentioned above, this tool is helpful only to those with one source of income with one W2 forms and not to those with no W2 document. It does not allow 8949 form for Capital Loses or Gains and 1099 form, only the W2 form, and a few other forms. Also, it does not utilize crypto taxes and can be used only by US citizens.

What specific problems in your company were solved by this product?

It has been very helpful in doing business taxes. It has made the process a breeze. Unfortunately, it can be useful only to those with W2 documents. No matter how many your business or job is, as long as you can give the required W2 document, you could take advantage of this system.

Are you a current user of this product?

No