Works best for the industry that I am in.

What are the best aspects of this product?

There are a lot of things that I love about uContact. First of all, we've managed to pull up our conversion numbers thanks to it. We've been able to connect to leads based on which campaign they come from. I also find the volume that uContact can handle very impressive. It can easily let us respond to bulk calls without compromising the quality of the calls. We've been able to set-up a proper follow-through method that has helped increase our sales rates even more.

What aspects are problematic or could work better?

I absolutely love everything about uContact. I'm a happy customer.

What specific problems in your company were solved by this product?

We've managed to set up several dialers and have increased our agents' number of hours on the phone.

Are you a current user of this product?

No