What are the best aspects of this product?
This program is really user-friendly and highly intuitive. It's backed with a responsive suport team. It streamlined our operations and has made our staff more efficient and productive in their tasks. It lets us make use of a number of online stores for easy order entries. Newer features are constantly being rolled out.
What aspects are problematic or could work better?
It gets a little slow when posting to Quickbooks. But that's really not how Webgility is reflected (our current Quickbooks database is a little over 2gb). We put our orders by batches. We may try pushing out around 12 orders (or more) at a time and it only takes a minute. It's really zippy compared to the painstaking method of typing each order daily.
What specific problems in your company were solved by this product?
Reducing the number of staff in order entry. Minimizing double entry (a huge victory for us). Before, we had to enter each order manually to Quickbooks even if they were already inputted in the e-commerce store. Reports are generated quickly in Quickbooks. Previously, we had to print a large number of invoices and copies to showcase payment. Now, we were able to cut paper usage by half.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?