What are the best aspects of this product?
Its Quickbook integration for the desktop is a great thing to have. It comes with a pre-installed scheduler so all transactions are automatically downloaded. If there happens to be an entry line that doesn't really line, I get a notification, lets me map it to a certain item within QB, and then be able to download. It saved me plenty of time. It's also reasonably priced. A huge value when comparing time versus cost.
What aspects are problematic or could work better?
I just wish there's another way to import taxes from orders. It's more basic that way. It wants to import tax in the form of a line item to QB as opposed to directly applying it to QB's current tax process or system.
What specific problems in your company were solved by this product?
This tremedously streamlined our accounting. The process involved in online order management was a breeze. With automated order imports, we no longer have to worry about missing Quickbooks at the end of every month. It's simple to utilize. We can even teach someone how to use it.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?