What are the best aspects of this product?
It simplified our operations. It's able to directly download store orders, lets us check up on addresses, quote by means of carriers, and process shipping. It posts orders to QuickBooks and back to the store, which notifies the customer of the shipment coming to them by means of a tracking number. Before Unify we had to input data manually. Now, our manual data entry is close to zero.
What aspects are problematic or could work better?
Nothing much really. It's a bit tricky setting it up in the beginning. But their staff were wonderful and did a splendid job helping you out with issues.
What specific problems in your company were solved by this product?
We greatly minimized our order processing and fulfillment time. We saved a lot money and enhanced our customer experience at the same time. We were also reduce doing data entry manually. Hence, saving time and curbing errors.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year