What are the best aspects of this product?
It's able to bridge our hosted Big Commerce site with QuickBooks' Point of Sale System. It gave us precise details related to item availability in our website. We have almost 9,000 line items listed on the site, and a lot more in our QB POS. Webgility's contact support has been great. It's what really sealed the deal for us!
What aspects are problematic or could work better?
Initially, we populated our new site. Then we to install the POS through QB Services. After going through the learning curve, we took on ECC. We didn't start using it until later. We've made a lot of changes in 2014 so we had to take baby steps with the integration.
What specific problems in your company were solved by this product?
First off, we're now able to acquire near real-time inventory posted on our site. It's the biggest reason why we chose Wegility. It worked as advertised. We were able to provide customers with order fulfillment via ECC. ECC makes shipping generation labels easy via UPS and USPS.
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