What are the best aspects of this product?
I love how easy it is in moving our e-commerce platform data to Quickbooks. We got our accountant to link it up. In the process, we saved a lot of money with so much time it saved us. Secondly, newsletters sent out by Webgility are always filled useful info. Customer support is always responsive in dealing with our issues.
What aspects are problematic or could work better?
Nothing bad really. It took some time to set it up initially. That may have been the back-and-forth approach that ensured things were properly done. After setting it all up, all issues were quickly resolved with a phone call.
What specific problems in your company were solved by this product?
We wanted a seamless and quick approach in moving data and sales from our e-commerce platform to Quicbooks. We explored a number of platforms and we felt this was the best we've ever come across. What's more, we were impressed with what it's capabilities. We soon realized that the money we saved with its monthly fee ended up saving us thrice the amount on data input costs. Through the Webgility app, orders were immediately uploaded and transferred with a simple button click.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?