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User review of Unifyed

Great Product to be used in Higher-ed

- by Justin Irwin

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Very robust tools and I like the data structure having totally integrated, and best reporting to higher-ed institutions. it is easy to use.

What aspects are problematic or could work better?

: Customization is a beast. A lot of testing involved

What features/services would you like to see in future versions of this product?

there is a dashboard area that lets you know right away if there is something that needs your attention.

What specific problems in your company were solved by this product?

It helps students to easily check their admin records, help faculties to implement grades quickly and easy navigation helps non-IT to work swiftly.

Are you a current user of this product?

Yes

No information provided by the reviewer.

FEATURE DETAILS

Sales & Marketing Automation

Sales Opportunity Management
4
very good
Customer Management
5
amazing
Task Management
4
very good
Contract Management
5
amazing
Pricing Management
4
very good
Email Marketing
3
ok
Order Management
4
very good
Campaign Management
3
ok

Analytics

Reports
5
amazing
ROI Analytics
5
amazing

Integrations

API
5
amazing
Calendar & Contacts Sync
4
very good
Export & Import of Data
4
very good
Available Integrations
4
very good
Social Network Integration
5
amazing

Customer Service

Call Center Tools
4
very good
Issue Tracking
4
very good
Support Portal
5
amazing
Knowledge Base Management
5
amazing

General Features

Collaboration Features
4
very good
Dashboard
5
amazing
Overall Performance
5
amazing
Access & Role Management
4
very good
Mobile Support
5
amazing
Customization
4
very good
File Management
5
amazing
Language Support
5
amazing
Security
5
amazing