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User review of Upchain PLM

half baked and needlessly complicated

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
2out of 7
Very poor
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

Can't think of anything positive to say about this application.

What aspects are problematic or could work better?

The UI, the integration to CAD, the management of data, workflows, clarity of usage, documentation, training.

What features/services would you like to see in future versions of this product?

Make it work well and smoothly and clearly. Competitively analyze other systems in the market.

What specific problems in your company were solved by this product?

None. It has brought our company's development process to a grinding halt. It has cost us significant amounts of lost productivity.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Renewables & Environment

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Arena PLM and SolidWorks PDM

Why did you decide to change it?

Business systems integration

Are you satisfied with the change?

No

How did your company implement this product?

in the cloud

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helped us to manage and execute business processes

PRICING & COSTS

What was the cost of implementing this product?

Lots of lost productivity

What is your total annual cost for using this product?

I don't know

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

I don't know

FEATURE DETAILS

Technical Features

Computer-aided design (CAD)
1
very poor
Product data management (PDM)
1
very poor

Content Management

Documents and revision control
1
very poor

Other Features

Reporting and analytics
2
mediocre
Collaboration tools
2
mediocre
Centralized data repository
2
mediocre