Fast in backing up files

What are the best aspects of this product?

It gives you more comfort and relaxation knowing that you have everything in place in the case of a disaster on your server. The backup feature is seamless and offers a secure location to back up all of your data. With the new ease of the 9.5 version of the product, the backup process has been increased by 75% which is convenient on my part as compared to the previous version. The customer support is also highly responsive to problems we face while using this product. Over the time I have been using it, I have been able to learn a lot from the support team.

What aspects are problematic or could work better?

Although it offers seamless support for our backup problems, we experience issues when it does not backup all the files. It does not provide a report on the files which were not backed up or there is no way of telling which files were missed during the process. This leaves us in the dark and we found out days or weeks later that a particular file or folder was not backed up. Due to this, we are forced to manually scale through the folders to find out which folder was not backed up. This takes time and it is also cumbersome which delays the response time on our part.

What specific problems in your company were solved by this product?

It brings two solutions on the table; the disaster recovery and backup solutions. Although most businesses would choose to backup files to a secure location, you would need to back up an entire server just in case the main server goes down. The Veeam application offers both of these solutions to help us function better. Apart from that, when you want to restore a file or the whole of the server, it only takes a few minutes to complete that. This has been of big concern to us and now thanks to this tool, we can put this issue to rest.

Are you a current user of this product?

Yes