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User review of Verified Reviews

Verified Reviews

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

When it comes to customer reviews, Verified Reviews offers, stable pricing, and great customer service.

What aspects are problematic or could work better?

None

What features/services would you like to see in future versions of this product?

None

What specific problems in your company were solved by this product?

Solved our customer review integration.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

yes

What software did you use before?

Trust Guard

Why did you decide to change it?

Ever increasing cost.

Are you satisfied with the change?

Yes

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

99.00

What is your total annual cost for using this product?

1188.00

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Sales Force Automation

Opportunity and Pipeline Management
5
amazing
Partner Relationship Management
5
amazing
Task/Activity Management
5
amazing
Desktop Integration
5
amazing
Territory and Quota Management
5
amazing
Contact and Account Management
5
amazing
Customer Contact Management
5
amazing
Product and Price List Management
5
amazing
Quotes and Order Management
5
amazing

Customer Support

Call Center Features
5
amazing
Case Management
5
amazing
Customer Support Portal
5
amazing
Knowledge Base
5
amazing
Support Analytics
5
amazing

Platform

Output Document Generation
5
amazing
Sandbox/Test Environments
5
amazing
User, Role, and Access Management
5
amazing
Customization
5
amazing
Performance and Reliability
5
amazing
Workflow Capability
5
amazing
Internationalization
5
amazing
Document and Content Management
5
amazing
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