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User review of Vertex Cloud Indirect Tax

Automated our regular tasks

- by Britney

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Vertex makes everything easier for us. It auto-calculates taxes based on the tax policies of different States. It considers tax-exempt customers. Taxes are calculated real-time! I also love that we get to integrate the system in our website.

What aspects are problematic or could work better?

We experienced some glitches that resulted to sale losses.

What specific problems in your company were solved by this product?

The app saves us a lot of time and effort because it automated our job.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.