What are the best aspects of this product?
Vertex Cloud produces returns for you. The only thing you have to do is upload necessary files/data. My team no longer have to stress out preparing taxes manually.
What aspects are problematic or could work better?
Vertex doesn't offer training for users to have better experience in using the software. I also hope there would be an on-call agent that can help with the configurations.
What specific problems in your company were solved by this product?
Vertex eases our job. It addresses the headaches caused by tax filing and by different tax State policies.
Are you a current user of this product?
Yes
What is your company size?
More than 100 Employees
What is your industry?
Electrical/Electronic Manufacturing
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US Office: 120 St James Ave Floor 6, Boston, MA 02116
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