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User review of Vertex Cloud Indirect Tax

Helpful in financial reporting

- by Gideon

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The app does a lot! It's really helpful to us especially on tax calculation and reporting. It also allows us to view transaction details. It also helps us in managing tax-exempt customers.

What aspects are problematic or could work better?

There are some issues on the software's compatibility with other apps. We've experienced difficulties in integrating it with other software, and got no luck with their customer/technical support as well. It also took us a while before we're able to reconcile returns with the data in our general ledger. I hope there's an easier way to do this.

What specific problems in your company were solved by this product?

The software helped us in managing taxes. Financial reporting can be done in a breeze.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Wholesale

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.