Worth the price!

What are the best aspects of this product?

The software is cost-effective because it improves a lot of aspects in our work. It automatically adjusts whenever there are changes with tax laws of various states. They also have A+ customer support. I stopped worrying about audit because of Vertex.

What aspects are problematic or could work better?

Check accuracies and issues can take time. There is also no option to manually post tax exempt sales. I've also experienced some troubles in downloading information.

What specific problems in your company were solved by this product?

The app has helped us to be more compliant to the tax laws of every State. It makes my team's job easier because we no longer have to manually prepare the returns. It also saves us lots of money because we no longer have to hire additional people to figure out taxes for us.

Are you a current user of this product?

Yes