A great mobile option to Skype.

What are the best aspects of this product?

Viber is a chat app that allows for instant messaging and voice-to-voice chatting. It's intended for smartphone users. Functionality is similar to that of Skype. It also includes real-time video conferencing.

What aspects are problematic or could work better?

Viber's sound quality is a bit think when using my smartphone. It's a bit stale compared to other chat apps. It also makes use of its proprietary notification system. That's a downer for me sice I can't use the same notification sound or vibration that I have on defaul for my smartphone.

What specific problems in your company were solved by this product?

I've been using Viber for personal matter. It's primarily to communicate with my family. They're situated in different parts of the globe. Viber is a money-saver! Now I can spend less on mobile bills while keeping my line of communication with my family consistent and strong!

Are you a current user of this product?

Yes