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User review of Viber

An excellent Skype alternative with less usage in resources.

- by Rhonda

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like the simplicity of setting it up. It functions very much like Whatsapp. All it needs is your mobile number and you're good to go. I like how lightweight it is on my smarphone compared to other resource hog apps like Line or Skype.

What aspects are problematic or could work better?

I love its UI. Although I wish the color theme would be something other than purple. I'm not a big fan of that color. I hate how after the syncing process an update would come up which would typically lead to the app crashing.

What specific problems in your company were solved by this product?

I used this as my secondary communication too. That's for both video and audio conferencing. It would've been at the top of my list as a communications tool. Thing is, everyone uses Skype as it's today's primary preference.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.