Android and iOS compatibility makes this a personal favorite.

What are the best aspects of this product?

Before, my friend was only limited to using Facetime to those who are only using an iPhone. But when I hooked her to Viber (with me using an Android phone), we were able to successfuly video chat. And that's regardless of how far we are apart from each other. It saved both of our lives as we've been friends for more than a couple decades now.

What aspects are problematic or could work better?

The app's chat functionality isn't open for everyone (as of the moment). I feel it would be an awesome feature to get access to. Being an author, it'd be nice to have a public chat box that covers stuff about writing. If such an option is available, then that would be fantastic!

What specific problems in your company were solved by this product?

This greatly solves the issue of Android-iOS incompatibility. My friends and I can now chat without pressuring each other to move from one OS to the next. I can do real-time video chats with anyone. Thankfully, I've averted a headache when it comes to this matter.

Are you a current user of this product?

Yes