Transitioning to VICIdial has been smooth and easy for us.

What are the best aspects of this product?

Setting up the system is very fast and easy. My IT personnel didn’t experience any serious issues with this software.

What aspects are problematic or could work better?

There are times where we cannot hear the customer on the other line and vice versa. We had to troubleshoot the software and do something with its settings.

What specific problems in your company were solved by this product?

If you are into phone sales, customer service, or tech support you should use VICIdial to help you manage your calls efficiently.

Are you a current user of this product?

Yes