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User review of Vidyard

Great way to increase replies, especially after they introduced customized videos

- by Courtney

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

To be on the same page, we are discussing an amaizng company and an amazing program that makes hosting personal with the fact that you can name videos with your own leads and customize them the way you want. It feels like magic receiving all those replies to inicates how you're doing. The rest of the platform is also somehow magical, with the difference that the tricks are not that visible. We've witnessed amazing effects on our video marketing, with emails, heatmaps, and page-views, meaning that there is no need to insert granular data and to make further expenses. Overall, it is a great marketing tool, which includes CTAs to our videos, and tracks performance to help us follow our progress. The sales aspect is also amazing-we use it to target our leads and to close deals successfully. I really recommend it!

What aspects are problematic or could work better?

Vidyard is not freemium, keep that in mind. I can see the enterprise model behind their pricing, and it doesn't make me too happy. After all, we're just a small fish in the branch, and we don't have that much cash to offer, at least not for now. If you're in a similar position, refer to them for a more accomodating price, it may work.

What specific problems in your company were solved by this product?

Mostly for video data, we had a lot of these problems before. We used YouTube,but we felt restricted because it didn't provide clean CTSs and comprehensive information on users who are watching the video. This way, we know who's seen it, and we target leads that way. Sales are going up, and that's exactly what we wanted.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Entertainment

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.