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User review of VIENNA Advantage

Awesome software

- by Eva

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Its platform is excellent, we are able to build more than 80% of the app by using experience with SQL and basic knowledge of the software development. Its standard ERP and CRM modules are flexible and easy to configure to our needs. Its support team is great, they are knowledgeable and quick to respond.

What aspects are problematic or could work better?

They could upgrade the documentation, and to improve the process flow diagram for all processes. Without the workflow no one knows how various windows relate to one another. Vienna Advantage has android app but I believe that this one needs some improvements. It would be great if they could make as strong mobile platform as the desktop platform.

What specific problems in your company were solved by this product?

It helps us to be focused on developing process so we can meet our client’s need through this platform.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.