Not user friendly

What are the best aspects of this product?

Booking system works well.

Reports are ok
It looks nice

What aspects are problematic or could work better?

Inventory not tracking properly

QuickBooks not syncing properly

Google calendar integration

Constantly logging out

Personnalisation (ability to personalize your home page)

No email templates for end users

Duplicate (up to 5-6) customer accounts duplicating.

Language limitation (not available in French)

No bar code reader

Pictures uploaded by customer's not available

Integration with Google calendar intermittent

What features/services would you like to see in future versions of this product?

Inventory tracking properly/accurately

QuickBooks syncing properly

Google calendar integration automatically

Permanently logged in (like square)

Personnalisation (ability to personalize your home page) to see the calendar or the next booking right away

No email templates for end users

Duplicate (up to 5-6) customer accounts duplicating.

French language available

Bar code reader

Seeing pictures uploaded by customer's

Integration with Google calendar

What specific problems in your company were solved by this product?

None. We've been using vonigo since day one. It is a decision of the franchisor. I don't know any other systems. I'm much happier with a pad and a pencil.

Are you a current user of this product?

Yes